Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
34
Service Quality Rating
Our commitment to providing exceptional service is reflected in our high customer satisfaction ratings, ensuring you receive the best support for your travel needs.
75+
Customer Satisfaction
We prioritize your experience, offering personalized assistance and expert guidance to enhance your travel journey and address any concerns you may have.
90%
Expertise Level
Our team consists of seasoned professionals with extensive knowledge in airline policies and customer service, dedicated to making your travel seamless.
Terms and Conditions
These Terms and Conditions govern your use of our services and website. By accessing our site, you agree to comply with these terms. Please read them carefully to understand your rights and obligations.
User Obligations
Service Limitations
Our services are designed to assist you with airline-related queries. However, we cannot guarantee specific outcomes, as they depend on airline policies and regulations.
Governing Laws
These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms will be handled in the appropriate jurisdiction.
Limitation of Liability
United Services shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our liability is limited to the maximum extent permitted by law.
Changes to Terms
Contact Information
We reserve the right to modify these Terms at any time. Please review them periodically for updates. Your continued use of our services constitutes acceptance of any changes.
Effective Date
These Terms are effective as of the date of your first use of our services. Please ensure you are aware of the latest version of these Terms before using our services.
Severability
Entire Agreement
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect. This constitutes the entire agreement between you and United Services regarding our services.
Contact Us
For any questions regarding these Terms, please contact us at our business email or phone number provided on our website.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Refund Policy
Refund Requests
Refunds may be requested under specific conditions outlined in our Refund Policy. Please refer to that section for more details.